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Shipping/Delivery

Love My Beads delivers Australia-wide, including country areas.

For most addresses in Australia, delivery time for standard products is 3-7 business days.

For addresses in WA country, Far North QLD and most of NT (excluding Alice Springs and Darwin), delivery time for standard products is 7-10 business days.

Australian Online Returns Policy

We want you to be completely happy with your Love My Beads purchase, so if you’re not, we will gladly exchange it for another Love My Beads product, or provide you with a full refund.

If you change your mind...

Exchange

Necklaces and bracelets

Unworn necklaces or bracelets may be exchanged by posting the item(s) back with your returns/exchange form and proof of purchase, within 14 days of you receiving the item(s).

Please post the item(s) you wish to exchange along with your exchange form and proof of purchase to:

PO Box 6710
Charnwood ACT 2615

Please note, returns will not be accepted without proof of purchase.

In the event that your product is lost in transit, Love My Beads will not be held liable and therefore recommends that you send all returns by Insured Registered Post.

Earrings

If you have changed your mind after purchasing a pair of earrings, for hygienic reasons we cannot offer you an exchange or refund.

Proof of purchase

Proof of purchase is required for all returns and exchanges. Please note that your proof of purchase can be the original invoice or a bank statement.

Refunds

Online order refunds may only be processed by emailing Love My Beads on info@lovemybeads.com.au within 14 days of receiving your order.

Please post the items with your returns/exchange form and proof of purchase to:

PO Box 6710
Charnwood ACT 2615

Please note, returns will not be accepted without proof of purchase.

Currency

All prices are listed in Australian Dollars (AUD) and all transactions are settled in Australian Dollars (AUD).

Fluctuations in the current exchange rate mean the conversion rate of prices can vary from day to day. A small currency conversion rate is also charged by many banks.

The final charge to your card is made in Australian Dollars and the ultimate conversion rate is determined by your bank or credit provider.

GST & Taxes

All purchases delivered in Australia will incur the standard GST tax rates.

All international purchases are exempt from Australian taxes; however they may incur taxes and duties applied by customs in the country where the order is delivered. The responsibility for any customs duties, foreign taxes or other fees which may be imposed will rest with the customer. To determine exactly what these charges may be, please call your local customs office.

Please note: To comply with Australian export regulations; we are required to declare the exact value of all items ordered and to mark them as dutiable “merchandise’. We are also prohibited by law from marking the order as a “gift’, even if the order is placed with that intention.

Security

Any personal information that you submit will be protected by our secure server. On occasions, we may use this information to notify you of any important changes to our site or inform you of any special promotions that may be of interest to you. However, lovemybeads.com.au will not to sell or trade your personal information to any third party organisations or individuals without your consent, other than third party suppliers in the delivery of services you have agreed to, or if we are requested to do so by a law enforcement agency in relation to a suspected breach of any law. By using the lovemybeads.com.au website, you are consenting to the collection of information by lovemybeads.com.au

To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Copyright

Unless otherwise indicated, Love My Beads reserves all intellectual property rights, including but not limited to, copyright in material and services provided by the website. The material on this website is provided for personal use only and may not be resold, sold, redistributed, reproduced, duplicated, copied, or otherwise exploited except for the purpose of a bona fide use of this site or as otherwise permitted by the Copyright Act 1968 or with the prior written consent of Love My Beads.

Cookies

Cookies are tiny files of information that a web site stores on your computer. Cookies can be very useful to you when you shop online because they allow a website to store a cookie file on your computer, which can show what items you have bought before, what you have in your shopping bag, and other convenient but non-private information.

Love My Beads extends the same privacy protection to your personal information whether gathered by cookies or any other source.

Terms & Conditions

LoveMyBeads.com.au (the “website”) is owned and operated by Love My Beads ABN 33 947 737 784 TBC (Love My Beads) on the World Wide Web.

The material on the website is copyright © 2017 Love My Beads.

You agree that access to and use of this website are subject to the following Terms and Conditions together with the Love My Beads Privacy Statement, Terms and Conditions of purchase (where applicable) and other customer service policies on this website. By entering this website you agree to be bound by these Terms and Conditions and policies and any other notices accepted by you on this website. By continuing to use this website you are agreeing to the Terms and Conditions contained in the website.

Applicable Law and Jurisdiction

Your use of this website is governed in all respects by the laws of the State of ACT Australia. You agree to submit to the exclusive jurisdiction of the courts of ACT in relation to any legal proceeding directly or indirectly arising out or relating to this site (including but not limited to the purchase of Love My Beads products).

Review of Terms

These Terms and Conditions are subject to change from time to time, such changes to be effective upon posting on this website. Your continued use of the website after any such changes will indicate your acceptance of such changes